This webinar I gave earlier this month has since found its way into BrightTALK’s #TopAugustWebinar.
Looks like the topic struck a chord…
The session asks questions such as:
- What makes a brilliant Service Desk today?
- Will what is required change in a few years’ time?
- How can we build in future-proofing to ensure that these operations remain relevant and effective?
What are your thoughts on this?