Building a Brilliant (and Future-Proof) Service Desk

This webinar I gave earlier this month has since found its way into BrightTALK’s #TopAugustWebinar.

Looks like the topic struck a chord…

The session asks questions such as:

  • What makes a brilliant Service Desk today?
  • Will what is required change in a few years’ time?
  • How can we build in future-proofing to ensure that these operations remain relevant and effective?

What are your thoughts on this?

 

A BrightTALK Channel

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