As you may know I am proud to have been part of the architect and authoring teams with AXELOS for the ITIL 4 output. This included: co-author of ITIL Practitioner,…
BarclaySeptember 3, 2021
Some thoughts on recent changes and announcements in the ITSM world. It is always interesting to see how people reacts when changes are announced. Think of being at school and…
BarclayJune 22, 2021
Governance is cool… Blah, blah, governance, blah…governance, ‘we need good governance.!’ How many times do you hear authors, consultants, presenters banging on about governance, and the importance of it? What…
BarclayMay 6, 2021
I’m delighted to be part of a new weekly podcast project, the Enterprise Digital podcast, with my friend and industry colleague Ian Aitchison. We’ve launched with 3 episodes published, more…
BarclayMarch 24, 2021
I am honoured and more than delighted to have been named in the 2021 HDI top 25 Thought Leaders list – for the 5th year. I am not a great…
BarclayFebruary 12, 2021
In the last few months I’ve been trying to think positively about how to change some things for good (benefit), and for good (forever), post-covid. How do I make changes…
BarclayFebruary 4, 2021
On a ‘journey’… O wad some Power the giftie gie us, to see oursels as ithers see us! (Robert Burns, ‘To a louse’) Don’t worry about trying to understand the Scots…
BarclayNovember 6, 2020
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