I am honoured and more than delighted to have been named in the 2021 HDI top 25 Thought Leaders list – for the 5th year. I am not a great…
EmiliaFebruary 12, 2021
On a ‘journey’… O wad some Power the giftie gie us, to see oursels as ithers see us! (Robert Burns, ‘To a louse’) Don’t worry about trying to understand the Scots…
BarclayNovember 6, 2020
For some time now there has been a ‘human’ movement in the technology world and beyond, towards humanising work and recognising the value of our people. This has included the…
BarclayOctober 9, 2020
My recent blog on Watertight, not watermelon SLAs had a fantastic response, with nearly 5,000 reads via LinkedIn. It also drove a number of discussions and I established some new contacts as…
BarclaySeptember 16, 2020
This week I will attend my final board meeting as a director of itSMF UK. I’ve been a board member for exactly 5 years, with just under 3 of these…
BarclaySeptember 10, 2020
We are constantly being bombarded with content and hype around the ‘post-covid’ world. Some of this of course is valuable and essential – discussing and planning around how people and…
BarclayAugust 21, 2020
The ‘Watermelon SLA’ concept is a simple a graphical way of showing that many SLAs are not fit for purpose. This has been successful in getting some clear and honest…
BarclayJuly 30, 2020
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