I am regenerating my blog (its been a while) and am delighted to do this just as we are about launch the new ITIL4 Managing Professional Publication – Create, Deliver…
BarclayNovember 15, 2019
Management Collaboration...like trying to spin too many plates? Successful IT delivery requires requires the spinning of many plates. Collaboration, team building, mutual trust and personal confidence are essential to your…
BarclayOctober 8, 2015
A few years ago a colleague of mine took a job heading up the professional services team of an ITSM vendor. During the recruitment process, he was quizzed on his…
BarclaySeptember 29, 2015
A busy and productive time was had this week at the sits15 Show - Many congrats to Diversified UK and particularly Toby Moore and his team who have taken this…
BarclayJune 6, 2015
If you are going to SITS15 - I hope to see you there... I'll be on my (ITSMGoodness) stand, as well as presenting and facilitating on ITSM/ITIL/DevOps. Mostly I'll be…
BarclayMay 30, 2015
Last week I went to an informal drinks party to celebrate the retirement of one of my business mentors – David Smith. I worked for David initially in the 80s,…
BarclayMay 15, 2015
‘Everything is Awesome’ This was the signature song from the ‘Lego Movie’, which was released in 2014. This movie – filmed entirely with animated Lego – is a brilliant multi-level…
BarclayApril 18, 2015
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