Leadership Workshops (Half Day)

Service

Leadership Workshops (02)

Overview

Delivery of educational and engagement sessions, live via TEAMS/Zoom/Webex etc, to in-house groups on specific topics.

These are interactive and use a mixture of presentation content and breakout discussions. The goal is to pass on key knowledge via consensual group learning to provide briefing and fast uptake of awareness for leadership teams.

Areas / topics covered include:

• ITSM / ITIL 4 Overview (half day)
• ITSM and DevOps – how to make these work together (half day)
• Effective functioning teams – collaborative workshop (full day)
• ITSM Market overview (half day)
• Strategy and transformation briefing (half day)
• Management Consultancy/Solution-led sales overview (full day)

Why do this?

• To support specific initiatives or projects by providing focused consensual education to key stakeholders
• To provide consensus and momentum for the project based on the shared learning experience.

What’s involved?

These are usually for up to 10 – 15 people and can vary in length from half day to full day sessions. Attendees receive direct presentations and are required to participate in smaller group discussions and breakout sessions.

Attendees also receive appropriate supporting materials as required.

Type

Off-the-shelf service

Format

Workshop

Primary Audience

Service Management Leadership

CIO

Secondary Audience

IT Leadership

ITSM practitioners

Business management