Leadership Services

Exec Support / laser consultancy. Briefings, exec workshops

Understand the value of service management – the why and the business outcomes. Demystify the pain and challenges, clarify the benefits. Clarify how ITSM works with Digital/DevOps/Agile/Lean.

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Leadership Services

Feasibility and risk/gap analysis

Clarify options and recommendations for transformation – Outsourcing, digital challenge, investment, risk or governance challenges.

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Leadership Services

Troubleshooting and pain removal – CSAs and SWOT, assessments, audits

Clarify issues for operations – where there is pain but no consensus on what issues are or how to fix them

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Leadership Services

Teambuilding and executive development- workshops and ongoing support

Support on team development, 5 dysfunctions, management structure, governance, non-exec support

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Barclay is very personable, down to earth, easy to work with and gets on with everyone. He takes a genuine interest in the individuals within a team – there are not many consultants who do this when they come into organisations. It is a rare and precious quality. We are extremely pleased with his services.

Jane Martin,IT Service Manager