I am regenerating my blog (its been a while) and am delighted to do this just as we are about launch the new ITIL4 Managing Professional Publication – Create, Deliver…
Read More
Recent Posts
- Experience management in IT services: because you care to deliver the very best
- There’s an “I” and “T” in communication; there should be communication in IT
- Tools and frameworks – the means, not the end, in creating business value
- LITTL-ITIL for ITIL 4 – now available..!
- Are you changing comfortably..?
What’s Trending
Recently Written
Tags
are
AXELOS
best practice
BRM
Business
CAPITA
Causal Closing Codes
Cloud
devops
gartner
Hands-on
it
ITIL
ITIL4
ITSM
itsmf
ITSM Goodness
ITSMTV
itssm
juggling
nice
ovum
pink13
Practical
Problem Management
SDI
sdi13
SDITs
service catalog
Service Catalogue
Service Desk
Service Management
servide desk manager
SLA
SLAs
SLM
some
strategy
tags
technology
these
triangle
Value
vendors
WORKSHOP
Recent Comments