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Recent Posts

  • Service catalogue – Whatever we call it, it’s valuable
  • Problem Management – what’s it about? How do we succeed with it?
  • The what and why of service management – and what it needs to be successful
  • It’s a really busy time of year right now in the ITSM industry…
  • Service management – it takes a village. Connected people, leadership and culture

Recent Comments

  • Maff Rigby on Mary Poppins vs the ITIL machine…

What’s Trending

  • Problem Management Success – Start Using Causal Closing Codes September 4, 2012
  • ITSM Implementation – Vendors, Be Brave! September 29, 2015
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Recently Written

  • Service catalogue – Whatever we call it, it’s valuable September 22, 2022
  • Problem Management – what’s it about? How do we succeed with it? September 7, 2022
  • The what and why of service management – and what it needs to be successful August 31, 2022

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  • Home
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    • Services Overview
    • ‘Off The Shelf’ Packages
    • Bespoke Services
    • Mentoring
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  • About
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