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I help organisations to achieve success and business benefits quickly, using proven core elements of ITSM

  • Cut down the time-to-value – reduce costs and timescales
  • Implement successful bite-sized ITSM initiatives
  • Get fast help to quickly implement Service Management
  • Save time and money on your projects
  • Focus on tangible business objectives
  • Get real buy-in across your organisation

My focus is on helping you to deliver the best possible service to your customers.

Whatever your issue and requirement I can offer expert and ‘big picture’ advice and guidance, based on experience of over 300 projects, not driven by any particular methodology or technology. I can deliver value to your business with a range of IT related services.

I also work with a portfolio of partners and a network of trusted associates to provide a full set of services and options to meet your needs.

Please contact me directly on 07885 629308 for an initial informal chat to discuss your needs without obligation.

 Barclay Rae

Tel: +44 (0)7885 629308

 

ITSM TV box link

ITSMTV

An Inspector’s Call…

1 year and counting since we started In a few weeks it will be the regular SDITS show at Earls Court, London – certainly the ITSM industry’s biggest annual bash on this side of the pond. I’ve been going to this show since it started and it’s great to see the growth and sheer scale …

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Too much information

Earlier this month I presented at the itSMF Belgium Conference – you can see the slides here - Let’s demonstrate value, not what we do. The theme was a simple one – how do IT and technology organisations not only deliver, but also demonstrate value…? Sadly, more often than not, this question is still met with all …

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