Service Desk, SLM and ITSM Goodness
I help organisations to achieve success and business benefits quickly, using proven core elements of ITSM
- Cut down the time-to-value – reduce costs and timescales
- Implement successful bite-sized ITSM initiatives
- Get fast help to quickly implement Service Management
- Save time and money on your projects
- Focus on tangible business objectives
- Get real buy-in across your organisation
My focus is on helping you to deliver the best possible service to your customers.
Whatever your issues or requirements I will offer expert and ‘big picture’ advice and guidance, based on experience of over 500 projects, not driven by any particular methodology or technology. I will deliver value to your business with a range of IT related services.
I also work with a portfolio of partners and a network of trusted associates to provide a full set of services and options to meet your needs.
Please contact me directly on 07885 629308 for an initial informal chat to discuss your needs without obligation or by email for general inquiries.
Would you like free, useful information about a range of subjects from SLA’s to helpdesk strategies, project procedures to sourcing strategies? Find it at ITSM Goodness here.
To your ongoing ITSM success,
All Upcoming Events
22 & 23 April 2015
SDI15 – Service Desk Institute Conference 2015 – Birmingham
Person to Person – ‘Human’ Skills for Service Management Success
Time – TBC
3 & 4 June 2015
ITSM Show (Service Desk and IT Support show) – London
Time – TBC