Whilst reflecting (see below) on my time in the ITSM industry in particular, it’s clear that there are still many of the same fundamental issues and questions coming up that…
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Whilst reflecting (see below) on my time in the ITSM industry in particular, it’s clear that there are still many of the same fundamental issues and questions coming up that…
SLM – The heartbeat of ITSM This was my recent presentation topic at the itSMF UK event on Service Level Management held on 7th December. For me its a huge topic…
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