Hit enter to search or ESC to close
Barclay RaeBarclay RaeBarclay RaeBarclay Rae
0
  • Home
  • Blog
  • Services
    • Services Overview
    • ‘Off The Shelf’ Packages
    • Bespoke Services
    • Mentoring
  • Resources
    • ITSM Goodness
  • About
  • Contact
  • 0
    was successfully added to your cart.

    Cart

Tag

Industry

Aug 27

Consultancy Guidelines – updated

By Barclay Consulting, Industry Comment, ITIL, ITSM Goodness, ITSM Implementation, Service Catalog, Service Desk, SLM, Uncategorized

  Many thanks to all of those who contributed to the initial draft of the Consultancy Guidelines – I’ve now updated the document with your comments and suggestions – some…

Read More

Recent Posts

  • Thought leaders – people leaders
  • DO LESS – ACHIEVE MORE
  • Mapping Customer Experience and Value Streams
  • People satisfaction and social continuity
  • Outcome and Experience Metrics (OXMs) – beyond the Watermelon

Recent Comments

  • Mary Jane Prendergast on I'm going to the first AXELOS workshop
  • Barclay on I'm going to the first AXELOS workshop
  • claire brereton on I'm going to the first AXELOS workshop
  • claire brereton on I'm going to the first AXELOS workshop
  • barclay on I'm going to the first AXELOS workshop

What’s Trending

  • ITSM Implementation – Vendors, Be Brave! September 29, 2015
  • Watertight not watermelon ‘SLAs’. July 30, 2020
  • Outcome and Experience Metrics (OXMs) – beyond the Watermelon September 16, 2020

Recently Written

  • Thought leaders – people leaders February 12, 2021
  • DO LESS – ACHIEVE MORE February 4, 2021
  • Mapping Customer Experience and Value Streams November 6, 2020

Tags

are AXELOS best practice BRM Business CAPITA Causal Closing Codes Cloud devops gartner Hands-on it ITIL ITIL4 ITSM itsmf ITSM Goodness ITSMTV itssm juggling nice ovum pink13 Practical Problem Management SDI sdi13 SDITs service catalog Service Catalogue Service Desk Service Management servide desk manager SLA SLAs SLM some strategy tags technology these triangle Value vendors WORKSHOP

Copyright © 2020 Barclay Rae
All rights reserved.

  • Home
  • Blog
  • Services
    • Services Overview
    • ‘Off The Shelf’ Packages
    • Bespoke Services
    • Mentoring
  • Resources
    • ITSM Goodness
  • About
  • Contact

    Email: [email protected]

    LinkedIn: http://uk.linkedin.com/in/barclayrae

    Twitter: http://twitter.com/barclayrae