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SDITs

Jan 16

Lets make 2013 a year of ITSMGoodness…

By lawrence Consulting, Industry Comment, ITIL, ITSM Implementation, Uncategorized

So, another year and  the ITSM industry is alive with debate and discussion, opportunity, challenge and as ever some uncertainty. I’m not one for making resolutions or big predictions (both usually fail in mid January..!),…

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Apr 11

An Inspector’s Call…

By lawrence Uncategorized

1 year and counting since we started In a few weeks it will be the regular SDITS show at Earls Court, London – certainly the ITSM industry’s biggest annual bash…

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Recent Posts

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  • Outcome and Experience Metrics (OXMs) – beyond the Watermelon

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What’s Trending

  • ITSM Implementation – Vendors, Be Brave! September 29, 2015
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Recently Written

  • Thought leaders – people leaders February 12, 2021
  • DO LESS – ACHIEVE MORE February 4, 2021
  • Mapping Customer Experience and Value Streams November 6, 2020

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